Welcome to the PhaST Wiki

Useful Documentation

• PhaST Triage Staff (PTS) Manual
• Contacting Emergency Psychiatric Services
• Explanation of "Call Status"
• Overview of Call Automation
  

PhaST Web Environments

There are several web environments available for PhaST Web. The grid below summarizes each environment and which to use when. Note that you can verify which environment you're using by examining the "Technical Information" section of the Help panel.

Environment	Purpose/Notes	URL
Production	The live environment used for real participants	/phast
Demo	A sandbox environment for demonstration purposes. Does not (and should not) contain any real participant data.	/phastdemo
UAT	An area for User Acceptance Testing activities. Only refreshed after communication/coordination with testers	/phastuat
Automated Test	An area for use by automated testing/validation tools.	/phasttest
Development	An area for use by the development team. Likely to change frequently and may be periodically unstable as a result	/phastdev

Technical Reference/Links

IVR-Related

• Voxeo Evolution
• Voxeo Evolution logs (via Splunk)
• Voxeo Evolution logs (via simulated FTP)